Vograce Six Shopping Guarantees
1. Professional Printing Technology
- Indigo 15k HD 7-Color Printer — 1625 dpi high-definition output, true-to-life colors,
- richer details
- High-precision CMYK Process — Stable color reproduction, clear and consistent quality
- Diamond Cutting Technology — Smooth edges, high transparency, odor-free
2. Free Design Processing
- Free file optimization to ensure the best production results
- Turn your creativity into high-quality artworks
3. Logistics Guarantee
- Up to 6 shipping options available
- Tax-included channels for certain countries
- 95% of orders delivered within two weeks
4. After-Sales Guarantee
- 60-dav extended after-sales service
- Dedicated consultants for auick problem resolution
5. Intelectual Property Protection
- Desian fies used only for production
- Never downloaded,saved, or sold
- Rejects A-generated texts and images
6. Secure Payment
- Compliant with PCI DSS international payment security standards
- Fully encrypted, ensuring uncompromised security
- Voarace never sells or shares vour pavment information
Design Guidelines
1. Double-Sided Design
• Same design on both sides will be mirrored by default.
•For double-sided designs, upload front and back separately and choose different design when placing the order.
2. Size Information
• Standees size should include standees border and depends on the longest edge(the vertical or horizontal length of the charm's artwork), not only the printing design size.
3. Text in Design
• If your design includes text, please select the option “Double sided different designs” to ensure the text appears correctly and not mirrored on the back side.
4. Default Border Width
• Default Border Width: 2mm
Simply provide your original design draft, and our designers will draw the outlines and hole positions for you.
✨ Special Finishes
5. Borderless Standees
• Please leave a 0.5 mm bleed area with background color for cutting.
• No need to draw the cutline — just upload your design with background, and our designers will create the cutline for you.
6. Gradient /Semi-Transparent & Layer Setup
• If your design includes semi-transparent or gradient effects, place them on a separate named layer, or name your file with “semi-transparent” and leave a note with your order.
• For light colors, avoid using overly pale shades — we recommend a slightly darker background to prevent unwanted transparency.
📁 File Requirements & Upload Instructions
1. File Format & Specs
• Format: PSD / PNG / PDF / AI (PNG with transparency or layered PSD preferred)
• Color Mode: CMYK (Japan Color 2001 Coated)
• Resolution: 300 DPI, with at least 1000 pixels on the longest side
2. File Naming
• Name each file as: DesignName_Quantity_#AccessoryNumber
• Example: CatCharm_50_#B3
3. How to Upload
• Place all files into one folder
• Compress the folder into a .ZIP file
• Upload the ZIP file on the product page when placing your order
⏱️ Proof Confirmation & Production Time
1. Estimated shipping cost, production time
• https://vograce.com/pages/vograce-estimated-shipping-cost-production-time-logistics-timeliness
2. Proof Confirmation Time Not Included
• The time required to confirm the proof is not included in the production timeline.
3. Shipping Based on Longest Production Time
• For orders with multiple products, the shipping date will follow the item with the longest production time.
4. Proof Delivery Timeline
• For orders with more than 5 items (e.g., keychains, button pins, standees, stickers, pillows), we will send the proofs within 2–5 working days via email.
• Production will begin only after you confirm the proofs.
• If you need proofs for smaller orders, please leave a note with your order — we will accommodate your request.
| Nom du produit | Support de Téléphone en Acrylique |
| Minimum de commande (MOQ) | 3 pièces |
| Impression | Impression CMYK |
| Estimation des frais d'envois et du temps de production, actualité logistique | https://vograce.com/pages/vograce-estimated-shipping-cost-production-time-logistics-timeliness |
| Gabarit | https://drive.google.com/drive/folders/1RX8PPxbQbzpmn1NUsasBJRj7g-fntq9h?usp=sharing |
| Exigences relatives aux fichiers | Merci de télécharger vos fichiers sous l'un de ces formats : PSD/PNG/PDF/AI. Le profil de couleur doit être en CMJN et en résolution 300 dpi (1000 pixels ou plus). Nous recommandons de télécharger vos fichier au format PNG avec un fond transparent ou bien au format PSD. |
| Remarque |
Si vous avez commandé plus de 5 standees ou si vous avez des exigences particulières, nous vous proposerons un bat digital avec lignes de coupes pour confirmation. |
Garantie de qualité du produit
Nous nous engageons pleinement à faire en sorte que vous soyez entièrement satisfait des articles que vous recevez de Vograce.
Les produits présentés sur notre site sont minutieusement fabriqués et répondent aux normes de qualité strictes fixées par notre personnel.
Si vous recevez des produits non conformes, veuillez nous contacter et nous les re-fabriquerons immédiatement. Voir ici pour plus d'informations :https://vograce.com/pages/product-quality-guarantee
