Based on 30193 reviews
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TL;DR: Price, product quality, and customer service all A+!
I ordered some photocards and tattoos with super fast shipping to get them in time for an upcoming event in another town. I submitted my order just 2 days before a 7-day holiday in China. They let me know production might be slower than usual, but I still had my proof within a couple of days, was able to spot an error in one of my designs, submit a change, and got an updated proof the next day. Throughout my customer experience, i interacted with Matilde who is an absolutely gem. She answered questions I had during the purchase process, the proof review, and beyond. I really appreciated the consistency of having one contact and she was amazing!
The 2-3 day shipping was exactly that. Picked up by shipper on the 10th and received on the 13th.
And, THE CARDS LOOK FANTASTIC! I submitted my designs in RGB instead of CMYK bc Canva did some ugly stuff trying to convert. The team at Vograce handled the color conversion, and for 8 out of 10 of my designs, it's spot on. Two designs (Yunho and Jongho) have some color difference from the original design, but it's still cute for freebies. I have every confidence that I can correct that in the design file or with the Vograce team before I order more.
I will definitely be ordering from Vograce again! And, I forgot to mention that the price can't be beat! I don't know what I was expecting, but for what I paid, it definitely wasn't anything this high quality.
Oh, and the little tattoos came out great as well. No issues. And I think I got more than the 200 I ordered.
So, basically A+ experience on product quality, price, AND customer service. Thank you, Vograce and especially, Matilde!! =)
It's amazing and i didnt expect it to be this big but how did you pack it up? That vacuum bag with box was holding for dear life to not burst out xD
